How does traveling on public transport with the Gaiyo Card work?

1. Does the Gaiyo Card work the same as a public transport chip card?

Yes. The Gaiyo Card functions exactly like a regular public transport chip card. You use the card to check in and out at gates and card readers on public transport.

2. How do I check in?

  • Hold your Gaiyo Card against the pink OV-chipkaart logo on the gate or card reader.
  • You will hear a confirmation sound or see a green light.
  • The gate will open or the reader will give a positive signal: you are now checked in.

3. How do I check out?

  • At the end of your journey, hold your Gaiyo Card against the pink OV-chipkaart logo again.
  • You will hear a confirmation sound or see a green light.
  • The gate will open or the reader will give a positive signal: you are now checked out.

4. Where can I travel with the Gaiyo Card?

The Gaiyo Card is valid on all Dutch public transport:

  • Trains (NS and regional rail operators such as Arriva, Keolis, Connexxion, Qbuzz).
  • Buses, trams, and metros operated by all transport companies.

5. What else do I need to bear in mind?

  • Always check in and out: even when transferring between transport companies (e.g., NS → Arriva).
  • Forgot to check out? You can correct this via uitcheckgemist.nl.
  • A surcharge may be required for specific trains such as Intercity Direct.

In short: you use the Gaiyo Card just like a regular OV-chipkaart. Hold the card against the logo when you depart to check in, and again when you arrive to check out.